Seasoned content strategist and operations manager with 12+ years experience optimizing and developing content via streamlined workflows in fintech and digital media.

Please note: This resume is just a brief overview of my duties in each role.

EDUCATION/ CERTIFICATIONS

Certified Scrum Product Owner (CSPO)® – Scrum Alliance
Bachelor of Arts, English - Creative Writing - City College of New York

EXPERIENCE

Data Program Management Analyst

BROADRIDGE FINANCIAL SOLUTIONS – Remote
04/2022 – 5/2024

  • Facilitated a 25% decrease in client onboarding time through streamlining data processing within the SaaS product.

  • Accelerated ETL software development by monitoring and iterating the product owner/ duties within an agile framework with multiple external vendors.

  • Partnered with global stakeholders to monitor data quality and ensure compliance with regulatory requirements.

  • Authored extensive process and technical documentation materials—transforming complex processes into accessible language for stakeholders.

Content Strategy Director (Consultant)

MATADOR NETWORK – Remote

06/2021 – 01/2022

  • Propelled audience growth by 30% through management of content programs (blog posts, social media posts, newsletters, etc.) from ideation to publication.

  • Optimized production time by implementing consolidated processes with content creators as well as developers on the IT side.

  • Standardized metadata implementation within the CMS (Wordpress) as well as SEO best practices.

  • Partnered with Tech team to carry out CMS updates that facilitated brand productivity and growth.

 Digital Content Strategy Director

PARAMOUNT NETWORK (formerly VIACOM) – Hybrid, New York, NY
06/2014 – 05/2020

  • Achieved 103% increase in audience engagement through content project management.

  • Acted as the CMS (Wordpress) point person, collaborating with Product and Tech teams to implement vital updates.

  • Led streamlined content and digital asset migrations to meet regulatory requirements such as GDPR.

  • Standardized SEO, metadata, and tagging guidelines across network brands.

Content Operations Manager
COMPLEX NETWORKS – On-site, New York, NY
06/2010 – 05/2014

  • Doubled site engagement metrics through direction of print and digital content program processes.

  • Established creative department budgeting processes and formulated reports for cross-functional stakeholders.

  • Synchronized the development of custom CMS (customized) upgrades with Tech and Product teams, leading to more automated processes.

  • Streamlined content production processes, including budgeting and resource management.